Privacy Policy

1. Introduction

Aleph Boutique Hotel (“we”, “us”, “our”) is committed to protecting the privacy of all users ("you", "your") of our website, https://alephboutiquehotel.com (the “Website”). This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as your rights regarding that information.

2. Information We Collect

We may collect the following types of personal data:

Information you provide directly: such as your name, email address, phone number, billing and payment details, booking preferences, and any message or inquiry submitted via forms.
Technical & usage data: including your IP address, browser type and version, time zone, pages visited on our Website, cookies, and similar tracking technologies.

3. How We Use Your Data

We use your personal information to:

Process and manage bookings and inquiries.
Communicate with you regarding your stay, promotional offers, or updates.
Improve our services and personalize your experience.
Monitor and analyze Website usage for analytics and performance improvements.

4. Tools & Cookies

We and our service providers may use cookies and comparable technologies to enhance Website functionality, such as:

Strictly necessary cookies (e.g., authentication and booking functions).
Functional cookies (e.g., language preferences, session state).
Performance and analytics cookies (e.g., tracking page visits or user interactions).

You can manage or disable cookies through your browser settings, though this may limit some Website features. For detailed cookie control, see our Cookie Policy (to be linked).

5. Data Sharing and Disclosure

Your information may be shared with:

Service providers (e.g., payment processors, analytics platforms, hosting services) to support operations.
Affiliates or third parties, only when necessary to deliver requested services or comply with legal obligations.
Legal authorities, if required by law or to protect our rights, safety, or property.

We do not sell, rent, or lease your personal data to third parties.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined—such as booking fulfillment, legal or tax compliance, or dispute resolution. Usage data may be retained longer for analytic purposes, subject to anonymization or pseudonymization where feasible.

7. Data Transfers

Your data may be processed in regions outside Lebanon. We ensure adequate protections through contractual safeguards or where applicable legal mechanisms, in order to maintain appropriate data security and privacy standards.

8. Your Rights

Depending on applicable laws (e.g., Lebanon, EU, etc.), you may have the following rights:

Access, correct, or update your personal information.
Request deletion or restrict processing of your data.
Object to certain processing activities.
Withdraw consent where processing is based on consent.

To exercise your rights, please contact our Data Protection Officer (contact info below).

9. Security

We employ technical and organizational security measures to protect your data, including encryption, access controls, and regular security assessments. However, no method of internet transmission or storage is entirely secure—so we cannot guarantee absolute protection.

10. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe your child has provided personal data without consent, please contact us, and we will promptly remove it.

11. Links to Other Websites

Our Website may contain links to external sites not operated by us. We have no control over their content or privacy practices. Please review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Significant changes will be communicated via email or prominent notice on our Website.

13. Contact Us

f you have any questions or concerns about this Privacy Policy, wish to exercise your data rights, or want more information, please contact:

Email: privacy@alephboutiquehotel.com
Address: Cardahi Center, Byblos – Lebanon‍