Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the website https://alephboutiquehotel.com (the “Website”) and the services provided by Aleph Boutique Hotel (“we”, “us”, “our”). By accessing our Website or booking a stay, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Website or services.

2. Scope of Services

Aleph Boutique Hotel provides accommodation, dining, event hosting, and related hospitality services. Availability, pricing, and specific service features may change without notice.

3. Reservations & Payment

3.1 Booking Confirmation

Reservations can be made directly via our Website, by phone, or through authorized travel partners.
A booking is confirmed only after receipt of a confirmation email and (if applicable) a deposit or full payment.

3.2 Payment Terms

We accept major credit cards and other payment methods listed on our Website.
Depending on your booking type, a deposit or full prepayment may be required.
Prices are in USD (or as otherwise stated) and include applicable taxes unless stated otherwise.

3.3 Cancellations & No-Shows

Cancellation policies are stated at the time of booking and vary by rate and season.
Failure to arrive (“no-show”) without prior notice will result in a charge as per the booking policy.

4. Guest Responsibilities

By booking or staying at Aleph Boutique Hotel, you agree to:

Provide accurate and truthful information during booking.
Comply with hotel rules, including check-in/check-out times, noise policies, and non-smoking rules.
Treat hotel property, staff, and other guests with respect.
Accept responsibility for any damage you cause during your stay.

5. Check-In / Check-Out

Check-in: From 3:00 PM (unless otherwise agreed).
Check-out: By 12:00 PM.
Late check-out may be available at an additional cost and subject to availability.

6. Liability Disclaimer

6.1 General Liability

While we take reasonable measures to ensure guest safety, we are not liable for:

Loss or damage to personal belongings not deposited in the hotel safe.
Personal injury or illness unless caused by our proven negligence.

6.2 Force Majeure

We are not responsible for service failures caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, or government restrictions.

7. Website Use

You may use the Website solely for lawful purposes related to booking and hotel inquiries.
You must not misuse the Website, introduce malicious code, or attempt to disrupt its operation.
We may suspend or terminate access to the Website without notice if misuse is detected.

8. Intellectual Property

All text, images, design elements, and content on our Website are owned by or licensed to Aleph Boutique Hotel. You may not copy, distribute, or use any content without our prior written permission.

9. Privacy

Your use of our Website and services is also governed by our Privacy Policy, which explains how we collect and process your personal data.

10. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on our Website with the revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Lebanon. Any disputes shall be subject to the exclusive jurisdiction of the courts of Beirut, Lebanon.

12. Contact Us

If you have questions about these Terms, please contact:

Email: info@alephboutiquehotel.com
Address: Cardahi Center, Byblos – Lebanon
Phone: +961 9 945 333